what we do
Chatbot & Live Chat Setup
We install, configure and customise a chatbot or live chat tool to match your business - branded, on-message, and set up to actually help visitors, not just greet them.
Lead Capture & Signposting
Part of a Wider Strategy
Live chat works best alongside a website, SEO and branding that are already pulling their weight - we can set it up standalone, or as part of a full project.
Expertly Crafted. Fiercely Personal. Tailored to You.
We Set It Up Properly, Not Just Switch It On
We also think about this as part of the bigger picture. A chatbot on a slow, poorly-structured website won't achieve much — but paired with strong web design and SEO that's already bringing the right visitors in, live chat becomes one more way to make sure your digital presence is working as hard as possible, 24 hours a day, without extra demands on your team's time.
Strategic Design
Targeted Marketing
Reaching high-intent buyers at the exact millisecond they are ready to engage.
Data-Backed Results
Constant technical optimization to ensure your local marketing investment works significantly harder for you.
Members of our pride…
Why work with us
We build real logic, not a default script.
Conversation flows designed around your specific customer questions and service details - including the niche ones a generic chatbot would fumble.
We think beyond the chat window.
Live chat works best as part of a wider digital strategy - we'll tell you honestly if your website or SEO needs attention first.
No jargon, no upsell.
We'll recommend the right tool and setup for your business, not the most expensive option.
Ready to put your website to work 24/7?
Get in touch for a friendly, no-obligation chat about whether live chat or a chatbot is right for your business.
Live Chat & Chatbot Services
Live chat agency services
Adding live chat to your website
Chatbots for lead generation
A chatbot configured for lead generation can qualify an enquiry, capture contact details, and hand a warm lead straight to your inbox - even at 11pm on a Sunday. We set the conversation flow up around what actually counts as a good lead for your business, not a generic script.
Conversation flows built around your business
A default chatbot answers the same handful of questions every business gets asked. We go further, building the conversation logic around the specific, niche questions your customers actually ask - branching paths that route a query to the right answer, or the right form, rather than a dead end that just says "I don't understand." For service-based businesses, that means guiding a visitor through the right questions to capture proper service details upfront — what they need, when, and any specifics that matter - so a lead lands in your inbox already qualified, not just a name and an email address.
Part of your wider digital strategy
Live chat and chatbots work best alongside the rest of your digital presence. If you're already working with us on web design, SEO or branding, we can build chat setup straight into that project - or add it to a site you already have.
"We pride ourselves on being approachable, transparent, and fiercely committed to your success. You will always get honest advice, zero confusing tech-jargon, and a team that cares about your business as much as you do."
Real World Experience - Set Up & Working For Clients
Website Services
Built on Trust & Accreditation
We put your credentials front and centre Customers hiring an electrician are checking your credentials before they check your prices. We design your site to make that easy — NICEIC, NAPIT, or ECA membership, Part P compliance, and any specialist certifications (EV charging, solar PV, commercial testing) displayed clearly on your homepage and service pages, not left for a customer to hunt for. Trust signals like these consistently improve enquiry rates for trade businesses, and we treat them as a design priority, not an afterthought.
Brand & Website Design
Digital Design
From early-stage Brand Design to comprehensive Website Redesigns, our Digital Design services help you bring your business vision to life and express your corporate identity with absolute clarity.
- Logo Design Services
- Website Design & Redesign
- Website Migrations
- UX Optimisation
Fully Managed SEO
Digital Growth
Looking to expand your reach and secure a greater market share? Our fully managed content and SEO packages are engineered to help you scale sustainably and outpace your competitors.
What OUr customers say
5 Stars
"Fantastic service! Our website updates were completed much faster than expected, with great attention to detail and excellent communication throughout. The whole process was smooth and professional, and we're extremely pleased with the results. Would highly recommend to anyone looking for website services."
What OUr customers say
5 Stars
"Nothing is to much trouble, and always available to help."
The work behind the results
Recent projects
We design great websites and carve out digital strategies to help your business grow online.
Consolidating two websites after an acquisition
Launching a houseplant ecommerce brand from zero
Smiths Electrical: Bespoke Website Design & Development
SVR: Brand Refresh & Bespoke Website
Ready for your website to work harder 24/7?
Big cat thinking. Small business spirit.
Here is what you can expect when you partner with Little Lion Digital.
Friendly & Approachable
We’re not just experts; we’re your partners. We speak your language and make digital marketing easy to understand.
Going Above & Beyond
We’re dedicated to your success. We go the extra mile to deliver results that exceed your expectations.
Expertise & Experience
Tailored for SMEs
We understand the unique challenges and opportunities for SMEs, and we tailor our solutions to fit your specific needs.
QUESTIONS
Live Chat & Chatbot Setup Questions
A selection of things our customers ask us.
